FAQ

Are you a trading company or manufacturer?

UTRUST is an industrial and trading company specializing in Hair Styling & Hair Removal Electric Appliances, and now presents the website of hair styling tools, our products are “All For Hair”.

What about your products, do they meet the standards?

We have GS, CB, CE, EMC, LVD, ROHS and other certificates.

Is it possible to find out the wholesale price of all products?

It is better to leave us your contact information first, for any support you can talk to us anytime.

We usually reply within 12 hours.

Do your products work in my country?

Of course, we have exported to over 60 countries. We have a clear understanding of the power cord, plug, and TYPE charging that are suitable for each country. We will confirm with you and provide samples to you afterwards. You don't need to worry.

What are the different customizations you have?

We are able to customize in all five dimensions.
- Packaging customization: LOGO, nameplate, serial number, instruction manual, warranty card, barcode, QR code, tray (blister tray, paper tray, etc.), PE bag, bubble bag, color box, heat shrink film, hook, sealing sticker, inner box, outer box, packing tape.
- Product process: injection molding, painting, plating, water transfer printing, glue wrapping.
- Product material: We have 4 common product materials PET, PPS, PA, PA66, PC, which may vary from product to product.
Product accessories: We have a wide range of product accessories available as options.
- Power cords, plugs and TYPE Charge: different adaptations in different regions.
We realize as many of your customized needs as possible, welcome to consult.

What's the best price you offer?

The price depends on the specific product, processing, accessories, packaging and quantity. Please send us the requirements in detail, or you can provide us with your original samples, then we can check all the details and give you the best price.

How can I get contact with you ?

There are multiple ways - 1) You can send a form (this is the most beneficial suggestion for both parties) 2) Contact by email 3) Phone or Whatsapp 4) Or you can contact us by clicking on the Chat with us button.

Can I get a sample before bulk order?

Of course, for normal samples, we can provide one free of charge, and you only need to pay for air freight. For custom samples, please check all requirements before paying for the sample. Usually, our sample fee can be deducted from the bulk order.

What is your minimum order quantity?

Minimum is 2000 pieces, we support ODM/OEM

What is your products?

We specialize in ALL FOR HAIR series appliances, especially hair styling tools. On this site, we have four series of Hair Straighteners, Curling Irons, Hot Air Brushes and Hair Dryers.

Can you help for design?

Yes, we have our own designers, and if you give us your ideas or sketches, we will be happy to help you realize them.

How do I get a quote and how long it valid?

If you are a beginner, simply send us the details of the products, quantities and any customization or branding requirements and we'll help you source a quote for what you are after. Alternatively, if you are unsure on what you need, we will take you through an in-depth consultation to determine the brief before we quote. Online quotes are valid for 30 days, during this time you can look through the website, upload logos or convert quotes into an order.

How can I pay for my order?

Utrust offers customers the option to pay via credit card, T/T, Paypal, etc.

Do you store customer credit card information?

No. we won`t store credit card information and will not share your personal data.

How long will my order take to be delivered?

In the case of standard (non-custom) products, we are usually able to deliver about 45 days after the package is confirmed. The exact time is based on the communication with the salesman.

How much will shipping cost?

Shipping costs depend on the size of the order and the delivery location. please contact us for confirmation.

Returns Policy

Hello. Please accept my apologies. We do not support returns. However, we do offer marketing solutions to help you sell your items.

Get Catalogue &Free Quote

Let’s walk together in the forefront of market.
OEM/ODM SUPPORT (MOQ≥2000 pcs)
Start with a free consultation and try our samples …

Get Catalogue &Free Quote

Let’s walk together in the forefront of market.
OEM/ODM SUPPORT (MOQ≥2000 pcs)
Start with a free consultation and try our samples …